I can't begin to explain to you or anyone how fortunate you are when dealing with such an exceptional and 'Devoted' service, until you or your loved ones have been through the 'system' which is big business, medicare approved, private elder care. Elizabeth and the caregivers at Devoted are saints compared to ANY service provider in the SW MI area. Go look, spend a day and see how your parent and loved one can be "managed" then go to Devoted for a quality benchmark. If I had to give it 'ALL' up, I hope that I have people as kind, compassionate and hardworking as them to see me through to the end like they did my Babcia. I can't honestly thank them enough. I hope this helps.